Hasbro G3 pony fuck ups
Nov. 9th, 2003 03:25 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gemfyreThere are many of them I have heard about.
1. Ridiculous packaging - ponies are hard to open, they often are dented due to the packaging pressing against them, and the hair is often frizzy due to being taped to the package and having that weird bit of plastic in it which hardly ever comes off as intended. Usually you tear one half of the plastic off and the the threads remain in the hair, requiring you to pick out the hair slowly, resulting a load of frizz.
2. Many of the MIP new ponies are significantly flawed before even coming out of the packaging. They are dirty, have frizzy hair and have dents and smeared symbols and eyes.
3. 99% of the ponies are exclusive to one store or another.
4. Hasbro says "This pony is an [insert country here] exclusive! A few months later the pony or playset is available in other countries or is released elsewhere in a playset.
5. The re-release of ponies in playsets or accessories, which were previously available with less ponies.
6. Mail order points are available in many countries, mail orders are only available to the U.S. Oh yes, and later they decided to let Canada in on the action. When the G1 ponies went out mail orders were available in many countries (including Australia). One wonders why they have gone backwards in this respect.
7. The mail order items are claimed on the website to be "Only available by mail order". The video came out in stores not long after the mail order offer.
8. The mail order bracelet is terrible quality.
9. The playmat is some papery substance, not vinyl like it should be if it is to be actually PLAYED with.
10. Apparently Hasbro required a quota of mail orders to start shipping. So those that sent out points and money right away get their mail orders at the same time as those who sent them last week. A little unfair methinks.
11. Apparently some people have recieved multiple Dazzle Surprises that they did not order, these ponies were meant to be sent elsewhere. Hasbro's advice? Mail them to the correct owners AT YOUR EXPENSE.
All in all it's disgusting, disorganised, MISLEADING behaviour from possibly the biggest toy company in the world.
1. Ridiculous packaging - ponies are hard to open, they often are dented due to the packaging pressing against them, and the hair is often frizzy due to being taped to the package and having that weird bit of plastic in it which hardly ever comes off as intended. Usually you tear one half of the plastic off and the the threads remain in the hair, requiring you to pick out the hair slowly, resulting a load of frizz.
2. Many of the MIP new ponies are significantly flawed before even coming out of the packaging. They are dirty, have frizzy hair and have dents and smeared symbols and eyes.
3. 99% of the ponies are exclusive to one store or another.
4. Hasbro says "This pony is an [insert country here] exclusive! A few months later the pony or playset is available in other countries or is released elsewhere in a playset.
5. The re-release of ponies in playsets or accessories, which were previously available with less ponies.
6. Mail order points are available in many countries, mail orders are only available to the U.S. Oh yes, and later they decided to let Canada in on the action. When the G1 ponies went out mail orders were available in many countries (including Australia). One wonders why they have gone backwards in this respect.
7. The mail order items are claimed on the website to be "Only available by mail order". The video came out in stores not long after the mail order offer.
8. The mail order bracelet is terrible quality.
9. The playmat is some papery substance, not vinyl like it should be if it is to be actually PLAYED with.
10. Apparently Hasbro required a quota of mail orders to start shipping. So those that sent out points and money right away get their mail orders at the same time as those who sent them last week. A little unfair methinks.
11. Apparently some people have recieved multiple Dazzle Surprises that they did not order, these ponies were meant to be sent elsewhere. Hasbro's advice? Mail them to the correct owners AT YOUR EXPENSE.
All in all it's disgusting, disorganised, MISLEADING behaviour from possibly the biggest toy company in the world.
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no subject
Date: 2003-11-09 04:09 am (UTC)Of course, I sent in my cheque & points in September and they haven't even *cashed* it yet, much less sent out DS. if they've sent her to someone else, I will be *unimpressed.*
But we all know hasbro does things half-assedly. That's why they're Hasbro. Grrr.
no subject
Date: 2003-11-09 04:12 am (UTC)Oh, and checking my account history, I wrote the cheque for shipping DS on September 17 and they *just* cashed it on the 4th of November. I should have done like sunny and sent it in a week before I wanted the pony, lol.