Wow talk about keeping the customer happy
Oct. 16th, 2002 10:44 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gemfyreFinally rang about this bung MLP Video I bought.
Sold it on eBay. Buyer got it, buyer complained that video was not wrapped inside cover and there was talking on the start. Seeing as I hadn't really bothered to check the video inside the case I believed her and gave a refund, and found out the hard way to return to sender costs ME money.
Anyway, I watched it and yes, it does have weird talking over it.
So I finally rang about and complained. She asked for my address, I gave it to her. She told me to stick tape over the copy hole thingy on the video and use it as a blank tape and she'll send a new one to me. Didn't need proof of purchase or anything! So I could ring and complain about any video even if I don't have it and get a free one posted?! Schweet.
Sold it on eBay. Buyer got it, buyer complained that video was not wrapped inside cover and there was talking on the start. Seeing as I hadn't really bothered to check the video inside the case I believed her and gave a refund, and found out the hard way to return to sender costs ME money.
Anyway, I watched it and yes, it does have weird talking over it.
So I finally rang about and complained. She asked for my address, I gave it to her. She told me to stick tape over the copy hole thingy on the video and use it as a blank tape and she'll send a new one to me. Didn't need proof of purchase or anything! So I could ring and complain about any video even if I don't have it and get a free one posted?! Schweet.
